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Insurance

Financial Services

  • 1. Tax Consulting

    The methodology behind their approach is based on there being five core types of consultants within the consulting or advisory & management services industry.

  • 2. Management Consulting

    Many businesses now outsource their non-strategic activities or more complex tasks in order to access industry practice and cutting-edge technology.

  • 3. Financial Consulting

    Whether you’re a business or an individual preparing for the future, we can help you reach your goals through our best in class financial services & solutions.

  • 4. Human Resource Consulting

    Whether you’re a business or an individual preparing for the future, we can help you reach your goals through our best in class financial services & solutions.

  • 5. Property Consulting

    Whether you’re a business or an individual preparing for the future, we can help you reach your goals through our best in class financial services & solutions.



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Insurance

Intense competition, shifting customer loyalty, entry of new players and a stringent regulatory environment are contributing towards creating a tough insurance market.
Insurance companies are now under pressure to change their business models, streamline operations and improve process efficiencies. Industry leaders are increasingly turning to insurance outsourcing to help them compete and grow.
TDS's insurance outsourcing solutions are built on its deep experience of delivering business processes for several of the world's leading insurers. TDS combines deep domain expertise, strong talent and operational excellence that allow insurers to focus on their core business, while TDS optimizes the power of technology and manages industry-specific processes, Financial and accounting, business and financial research, and analytics.
TDS's insurance outsourcing service offerings extend across the insurance value chain of Property and Casualty, Life, Pensions, and Annuity. The TDS insurance outsourcing solution provides the benefit of cost reduction, ensures information security and maximizes customer retention.
TDS's insurance outsourcing service offerings include:
TDS's Banking and Financial services outsourcing offerings include:

Property and Casualty

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New Business

  • Data Management
  • Channel Support
  • Quotes
  • Premium Calculations
  • Sales / Quotes Acceptance and Conversion
  • Customer Retention / Cross and Up-sell
  • Customer Enquiries
  • Actuarial Support
  • Exposure Assessment

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Policy Set up

  • Underwriting
  • Underwriting Support
  • Verification / Validation
  • Delivery Requirements
  • Premium Calculation
  • Follow-up
  • Policy Issue
  • New Business Rating

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Policy Changes

  • Customer Service
  • Name / Owner / Address Changes
  • Certificate Re-issue
  • Adjustments / Endorsements / Rider and Coverage Changes
  • Renewals and Quotes
  • Cancellations

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Premiums

  • Collections
  • Remittance Exceptions
  • Reconciliations
  • Refunds
  • Billing
  • Premium Mode Change
  • Bank Changes
  • Premium Audits
  • Customer Service

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Claims

  • First Notification of Loss
  • Claim Set-up
  • Investigation / Examination
  • Review and Assessment
  • Coding
  • Reserves
  • Customer Service
  • Policy Specific Emergency Assistance
  • Supplier Support
  • Excess / Deductible Management
  • Settlement Agreement
  • Third Party Claims (Property Damage and Bodily Injury)
  • Subrogation
  • Recoveries
  • Fraud Checks
  • Claim Finalization

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Payments

  • Customer Service
  • Settlement Payments
  • 3rd Party Payments
  • Closing Payments

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Support Services

  • Document Management Support
  • IT Support Support
  • Financial and Accounting Support
  • Analytics Support